Your accident guide: Stay calm and act correctly!
A traffic accident is always an exceptional situation in which it is difficult to keep a clear head. But it is precisely in the first few minutes that it is decided how well your claims are protected.
This guide leads you through the most important immediate actions at the scene of an accident in simple, chronological steps. Scroll through the guide and learn what you should do immediately to avoid mistakes and protect your rights from the outset.
Secure the accident scene and document the evidence.
Immediately secure the accident scene with hazard lights and a warning triangle. In case of injuries, call 112/110. Secure evidence: Take detailed photos of the damage, the final positions of the vehicles, and note down witness details.
Secure full compensation: Contact ProCheck immediately
Important note: Contact a ProCheck expert immediately before reporting the damage to the other party. This will secure your right to choose your own expert and protect your full compensation claims (including diminished value!) from the outset.
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Professional and neutral damage assessment
As DESAG-certified appraisers and master bodywork specialists, we prepare the appraisal to the best of our knowledge and belief. In the case of an accident that is not your fault, we handle the cost processing and conduct the appraisal of your vehicle on-site (up to approximately 100 km). Our goal: completion with 24-hour priority.
Your choice: Start repair or submit a fictitious invoice.
With the completed report, you are free to choose your preferred repair shop or settle on a hypothetical basis. The opposing insurance company covers the expert's fees and the amount of damages documented in our report.
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